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MRO Services

Chain of Custody

It is imperative that a chain of custody is followed every step of the way. If for any reason, the chain is broken, the results of the drug test become invalid. You don’t want this to happen because it may be of the utmost importance for what is going on. For example, if an employee injured him or herself on the job, and then tested positive, you may be pressing charges. If the chain of custody is broken, however, the results may get thrown out in court. This means that you wouldn’t be able to prove that the person was on drugs when the injured themselves.

Real-Time Updates

You have the ability to obtain real-time updates on everything that the medical review officer does for your company. This includes learning about which employees have recently undergone drug and alcohol testing, as well as what the results are. If anyone tests positive, you can receive an alert. It will make it easier to find out what is going on with the program.

Translator Services

There may be instances when you have employees that do not speak English. When they are going through the drug and/or alcohol testing program, translations need to be made. This will allow the person to know what their rights are, and how to conduct themselves. Further, if they were to test positive, you want to make sure that they understand what it means and what help is going to be provided to them.

Expert Testimony

Particularly when you are seeking legal action for someone testing positive, you may need a medical review officer to provide expert testimony. They may go into the court, or provide telephone litigation support. Either way, it’s a service that you can tap into as it is necessary.